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This FAQ will answer questions you may have about Atlantica. Please select a FAQ Subject Category and then click on the question to see the answer.

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I've never registered on this site, but the system says I'm registered. Why?

Account IDs act as universal logins on the VALOFE site, meaning that Atlantica Online shares the same login ID that you use for all other VALOFE games. Please check to see if you are registered with any other VALOFE games. If you're unsure or have forgotten your ID and/or password, you can use the following steps to recover them:
Go to the VALOFE home page, and locate the "VALOFE PASSPORT FREE SIGNUP" button.

Click on the link under "Already a member?"

Then click on either "Find ID" or "Find P/W" depending on your needs. The next screen will ask you to enter information that you registered, in order to verify your account for security purposes. Upon successful completion of this step, an e-mail will be sent to you with your information.

Is Atlantica Online FREE to play?

Yes, Atlantica Online is a free to play game, like all other VALOFE titles. VALOFE American utilizes a micro transaction business model, and generates revenue through the sale of virtual goods. Atlantica Online features a wide range of customization options for your character, convenience items, and more, which can be purchased with gold (in-game money) or GCOINS (VALOFE's website-wide virtual currency). More Information about obtaining GCOINS can be found here.

How do I create an account for Atlantica Online?

You can create an account for Atlantica Online here.

From the VALOFE home page, click on the VALOFE Passport SignUp icon:

This will take you to the VALOFE Passport Sign Up page. Choose an account ID and a password, and enter in accurate information for your email, name, birthday and gender. When finished, click the "DONE!" button. Go to your email and look for a verification email from VALOFE. Once you have finished verifying your email, you are ready to play!

I can't find the quest item! Where is it?

Please double check if your particular quest is already completed. Also, make sure that your are looting the correct monster that drops the specific item. Finally, check your inventory. If it is full, you may no longer be able to loot any more items until you've cleared some space.

I'm looking for specific town, but I can't find it in the Travel Agency. Where is it?

Sometimes the occupying guilds of certain towns may delete the Travel Agency in the town menu. Usually they will add the Travel Agency again, and then the Travel Agency option should be available in the town menu. We suggest investing in a Mount of a Teleportation License, it saves a lot of gold!

How do I make my character Auto-Run?

The Auto-Run feature does not require a license. To auto-run towards a quest objective, just highlight your current quest and press Alt + R, or double-click on the quest. To simply Auto-Run forward, press the "Num Lock" key on your keyboard.

How do I upgrade my mercenaries?

Your mercenaries can be upgraded once these two requirements have been met:
Your mercenary has reached the specified level.
You have the correct amount of crystals/jewels required to upgrade your mercenary.

Where can I store my items?

Items can be stored at the Warehouse in Rome. However, you will have to pay a small fee in gold (Atlantica Online's in game-currency) in order to retrieve a stored item. Items can be also be stored in My Home furniture.

Where can I hire new mercenaries?

You can hire new mercenaries from mercenary merchants. New mercenaries can also be found wandering about the world of Atlantica. However, some mercenaries can only be obtained through the successful completion of quests.

How do I split up a stack of items?

To split up a stack of items, click the item in your inventory and then, while holding down the "Shift" key, click an empty space in your inventory. Enter the amount you want want to split and click confirm.